Information Gathering

We only collect the personal information you choose to provide. When you register on our site, place an order or subscribe to our newsletter some of your personal information is required. You may be asked to enter your name, email address, mailing address, phone number or credit card information. You may visit our site anonymously by declining to engage in any of these interactions.

Information Usage

The information you provide us may be used in any of the following ways:

  1. Personalize your experience

  2. Improve our website

  3. Process a transaction

  4. Provide you with order status

  5. Send Fox Hollow Studios promotional messages.

Note: You may unsubscribe from our promotional messages by following the unsubscribe instructions located at the bottom of each message.

The information you submit to us, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or requested service.

Information Protection

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Cookies

We use cookies to help us remember you, process items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can provide a better site experience. Learn more about cookies.

Third Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and so long as they agree to comply with our policies. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses, but is refreshed every 28 days.

COPPA Compliance 

In compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to individuals who are at least 13 years or older.

GDPR Compliance

In compliance with the requirements of GDPR (General Data Protection Regulation), we allow customers to:

  • Manage their personal data
  • Request we cease processing their personal data
  • Request access to any of their personal data for whatever use they see fit
  • Request we remove their personal data entirely

Customers and site visitors interested in any of the above should email hi@foxhollowart.com and we will be happy to assist.

Privacy Policy

This online privacy policy applies to information collected through our website and not information collected offline. By using our site, you consent to our Terms & Conditions and Privacy & Security policies. By placing an order through our site you consent to our Customer Service policies.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us by email at hi@foxhollowstudios.com or by mail at

Fox Hollow Studios
[Re: Privacy Compliance]
PO Box 151823 Fort Worth, TX 76108

We reserve the right to change these policies at anytime. Please contact us if you have any questions about the above information.

Last updated: May 25th, 2018